Privacy Policy
Last updated September 20, 2026.
Queen St Lost is built to collect as little as it can. You can browse
everything without an account. We don't sell data, and we don't embed
third-party advertising, analytics or tracking SDKs. This policy explains what
we do collect and why.
Queen St Lost is operated by Radial Works. "We" means Radial Works.
What we collect
- Nothing personal, if you only browse. Shows, bands,
musicians and venues are all readable without signing in.
- Account details, if you sign in. Following and alerts
need an account, and so does managing a band, musician or venue page. You can
sign in with Apple, Google, or an email and password. We store your email
address and, where your sign-in provider supplies it, your name. If you use
Apple's Hide My Email, we only ever see the relay address. Passwords are
stored hashed, never in plain text.
- What you follow. The bands, musicians, venues and shows
you follow are stored against your account, so they survive a reinstall and
move with you between devices.
- Device identifier and push token. The app generates a
random identifier for each install. If you turn on notifications, your
device's push token is stored with it so we can tell you about shows you
follow. While you're signed in, the install is linked to your account so
alerts reach the right phone.
- Content you submit. If you manage a page, the listings,
posts, photos and videos you add are stored and shown publicly.
- Server logs. Like any web service, our servers briefly
log requests, including IP addresses, to keep the service running and to
limit abuse such as automated sign-ups.
What we don't do
- No advertising networks, no third-party analytics or tracking SDKs, no
tracking across other apps or websites.
- No selling or renting of personal information.
- No location collection. The app does not ask for or record where you are.
- No access to your photo library beyond the photos and videos you choose to
upload, and no access to your calendar beyond adding a show you ask us to add.
Who helps us run it
The app database is hosted in Canada. Uploaded photos and videos are stored
with Amazon Web Services, also in Canada. Push notifications
are delivered through Expo, Apple (APNs) and Google (FCM), which receive your
push token and the notification text. App updates are delivered through Expo.
When the app creates an account it may ask Apple or Google to confirm the
request came from a genuine copy of the app. Sign in with Apple and Google
Sign-In are handled by Apple and Google under their own privacy policies.
How long we keep it
We keep account data until you delete your account. Content published to a
band, musician or venue page is part of the public directory and stays with that
page, not with the person who posted it.
Your choices
- Delete your account at any time in the app (More →
Delete account) or by following the steps at
queenstlost.com/delete-account. This removes
your account, your sign-in links, your follows and your alerts.
- Turn off notifications at any time in your device
settings.
- Ask us for a copy of your data, a correction, or removal
of content about you, at the address below.
Children
Queen St Lost isn't directed at children under 13, and we don't knowingly
collect personal information from them.
Changes
If this policy changes we'll update the date at the top of this page.
Contact
Questions about this policy? Email
info@queenstlost.com.